eAegis - Seagate UpdatePosted on 03 16th, 2009
We are pleased to announce our latest testing on the Seagate
ST31500341AS drives with the correct firmware stipulated by Seagate seems to
have the stability we would expect from a drive to be deployed in a RAID
Of course we at Aegis can only provide guidance on a testing
and integration level, as far as reliability and quality of components are
concerned guidance can be provided by the manufacturer – Seagate.
The Seagate ST31500341AS Drives are warranted for 3 years
directly with Seagate.
Further details of the drive can be found on their Website –
CLICK on this LINK
Current Products tested and Supported with the 1.5TB
NETGEAR ReadyNAS NV+
NETGEAR ReadyNAS PRO Business Edition
Posted on 02 17th, 2009
All Seagate drives supplied from today will have the latest firmware update as required by Seagate for all our Seageate Desktop ES and Enterprise ES/ES.2 Drives. For further information, see notices sent by Seagate below.
Technical Support Division
For and Behalf of eAegis.com
Seagate Firmware Update
Posted on 01
We received the following response
from Seagate to our email send to support requesting the firmware fix
for all ES.2 drives.
Thank you for contacting Seagate
A firmware issue has been identified that
affects a small number of
Seagate Barracuda 7200.11 hard drive models which may result in data
becoming inaccessible after a power-off/on operation. The affected
products are Barracuda 7200.11, Barracuda ES.2 SATA, and DiamondMax
Based on the low risk as determined by an
analysis of actual field
return data, Seagate believes that the affected drives can be used as
However, as part of our commitment to customer
satisfaction, Seagate is offering a free firmware
Please follow this link
enter the Knowledge Base article(s) detailing the steps to update your
In the unlikely event your drive is affected
and you cannot access
your data, the data still resides on the drive and there is no data
loss associated with this issue. If your drive is no longer accessible,
contact us directly for further assistance at http://www.seagate.com/www/en-us/about/contact_us/.
If you have contacted Seagate Support regarding a separate issue or
about another product, please visit http://www.seagate.com/www/en-us/about/contact_us/
to submit an email.
So, it seems
we may not all need to upgrade our drives unless we
have an issue with our drives, this does seem more inline with would
should have happened and what needs to happen when a situation of this
Seagate Firmware Issue
After all these years of learning best practice methods, we all find
ourselves yet again at the barrel end of a hard disk manufacturers
Seagate 1TB Barracuda drives are failing at an alarming rate, with
users complaining of a plague of such failures spreading across the
What exactly is the issue?
Seagate Barracuda 7200.11 (ST31000340AS with firmware level SD15)
drives made in Thailand are failing at boot time with a firmware error
that is said to lock the drive up and render it inoperable.
Links to discussions:-
A comprehesive thread about this firmware failure problem is being
debated on a Seagate forum. Frustrated users have complained that
postings and threads have been removed by moderators.
The advice seems to be do not upgrade your drive unless it has
failed, then comes the condradiction, how confusing is it to list the
drive model and firmware revision that has been effected and these
match your drives, what to do?
In our workshop at our workplace we test drives and clearly have
seen failures dating back to November 2008, but any faulty drives are
rejected and replaced with new. In general we have customers whose
drives have not failed although they fall into the category of required
firmware upgrade issued by Seagate.
Rule of thumb?, do not fix it until it is broke!.
Seagate firmware details including upgrade can be found at:-
Firmware Update for ST3500320AS, ST3500620AS, ST3500820AS, ST3640330AS, ST3640530AS, ST3750330AS, ST3750630AS, ST31000340AS
Firmware Recommendations for Barracuda 7200.11, ES.2 SATA, and DiamondMax 22 Drives
Firmware Update for ST31500341AS, ST31000333AS, ST3640323AS, ST3640623AS, ST3320613AS, ST3320813AS, ST3160813AS
Firmware Update for ST3250310NS, ST3500320NS, ST3750330NS, ST31000340NS
Seagate issues a few cautionary notes:-
If the firmware upgrade installation instructions are not followed
properly the firmware upgrade could be data destructive and/or render
your hard drive inoperable. As Seagate does not warrant the data on
your drive, In addition to regular back-ups, if possible, your data
should be backed up before upgrading the drive firmware. Additional
information on backing-up the contents of your drive can be found at www.seagate.com.
Though this firmware upgrade to your product is a change to the product
the terms and conditions of your Seagate warranty for the product will
remain effective to its normal expiration. For other warranties on your
product please consult the warranty documentation provided by your